Privacy Policy

Ensuring our website and the data we hold is secure and your privacy is protected at all times is paramount to us at BetTurtle.

We utilise the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards.

By Using This Website, You Agree To The Terms And Conditions Of This Privacy Policy. If You Do Not Agree To The Terms And Conditions Of The Privacy Policy, Then Please Do Not Use This Site.

Personal Information (which you provide to us)

Please be aware that BetTurtle may collect and analyze some or all of the following "Personal Information" voluntarily provided by you during certain site registration and account funding processes:

  • Your Name and Address
  • Your bank and credit card account numbers
  • Purchases made by you on our site(s)
  • Your email address

Other Information We Collect

BetTurtle collects and analyzes the following information about you when you interact with our online services:

  • Your domain name, IP address, and click stream history on our site
  • Your e-mail address if you post messages on the BetTurtle blogs or forums, communicate with BetTurtle via e-mail, post messages in BetTurtle chat or social media areas, and otherwise interact with BetTurtle via email.
  • Information about the pages you access or visit on our sites,
  • Information volunteered by you, such as survey information and/or site registrations.
  • Network traffic, in order to identify unauthorized use attempts to upload or change information, or otherwise cause damage or conduct criminal activity.


As part of our high security standards, when you enter this website we will use cookies. Cookies are small pieces of information which are stored by your browser on your computer's hard drive. BetTurtle has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with BetTurtle. If you do not wish to receive cookies you may not be able to use this website. We also use JavaScript to speed up your online experience. If you disable either cookies or JavaScript, you may not be able to use this website.

How We Use This Information

We may use your Personal Information to fulfill the purpose for which you provide it to us, including, but not limited to verifying your identity.

We never store your credit/debit card details nor do we make your personal details available to other 3rd parties for marketing purposes other than for the marketing of BetTurtle branded products and services where you have requested us to do so. We (and our representatives) may hold your personal details for research purposes.

Public Postings (Comments, Forums, Chat Rooms, Message Boards, Social Media)

Please note that information you post in a chat room, a message board, a forum or another public posting area can be viewed by anyone with internet access. Please use caution when disclosing personal information in public posting areas like these. BetTurtle is not responsible for a third party's use of information which you post in a public area.

Age Restrictions

The BetTurtle website is not directed to anyone under the age of eighteen (18) and we will not knowingly collect or use any information from any person identified as being under the age of eighteen (18).

Third-Party Sites

BetTurtle includes links to other websites whose privacy practices we do not control. Information you provide on another website is governed by the privacy policy of the operator of that site. These websites may have privacy policies and practices that differ from ours.

Third-Party Advertisers

We may use third-party advertisers to serve advertisements on BetTurtle websites. Our advertisers may use cookies, web beacons and other technologies to, among other things, to enable our advertisers to monitor the ads you have viewed on our site.

Third Party Policy

By registering with BetTurtle, you are giving permission to disclose non-personal information to third parties.

How We Protect Your Privacy

To ensure site security and performance, BetTurtle monitors all inbound and outbound network traffic in order to identify unauthorized attempts to upload and change information, or otherwise cause damage or conduct criminal activity. Unauthorized attempts to upload or change information or otherwise cause damage to our services are strictly prohibited and shall be punishable under applicable law.

We use SSL encryption to protect your personal information during your online interactions with us. We utilize procedures to protect confidential information off-line, as well. Generally, we restrict access to your Personal Information to employees who need the information to perform a specific task for you or us. Our employees use password-protected log-ins to access BetTurtle computer servers to protect against unauthorised access, acquisition, destruction, use, modification or disclosure. The servers which hold personally identifiable information are maintained in a locked, secure hosting environment.

Ability to Access Personal Information

Any questions you may have regarding our Privacy Policy, the accuracy of your personal or non-personal information, or the use of your personal or non-personal information, or any requests that we correct, update, or remove your information in our databases, should be done so by following these steps:

Send a letter with your name, address, telephone number, and photocopy of your driver's license to the following address:

6 Meadow View Lymm, Cheshire, UK, WA13 9AX

A BetTurtle representative will follow up by mail or phone with you.

Keeping In touch with you

Where you have requested, BetTurtle goods and services, we may also use your details to send you further information on our branded products and services, to keep you up-to-dated on goods, services, and promotional offers you may be interested in or for research purposes (this excludes emails about the website where you will receive a welcome email when you register online which enables you to manage the emails you receive).

If you prefer not to receive such information or be a part of such research at any time, please email us at

If you have registered to receive email newsletters regarding the website, you can remove your email address from the list at any time by using the links in the emails that are sent to you or mailing us at

Payment and Delivery Policy

Delivery of digital products is immediate after payment in full has been taken. If you experience any problems with access, please use the contact details below.


Address: 1st Floor, Wright House, Crouchley Lane, Lymm, Cheshire, WA13 0AS

Refund Policy

Whilst we do our utmost to provide you with a first class service, we recognise that there may be times where we may not live up to our exacting standards. Therefore, we offer a refund policy for your most recent payment within one month of the payment date.

If you are disatisfied with our service, please contact us with your refund request.

Cancellation Policy

You can cancel your subscription at any time by contacting us at Please allow 48 hours for your cancellation request to be processed.

About Us

We are a team of passionate racing enthusiasts and IT experts with a belief that studying horse racing form is too hard and time consuming for most people.

By developing products like BetTurtle, our goal is to make horse racing more rewarding for our customers.


Contact Us

1st Floor, Wright House
Crouchley Lane, Lymm
Cheshire, WA13 0AS
Phone: 0333 4440057
2024 © BetTurtle